International Returns

If you are returning an order internationally, you are responsible for shipping, duties, taxes and brokerage fees. Sometimes these charges are invoiced by the carrier well after returns have been processed. We reserve the right to bill these fees even after credits for merchandise are made.

Packages that are refused at delivery outside of the United States will not be accepted by us. If arrangements for payment and delivery are not made within the carrier’s allotted timeframe (often just a few days), such packages are deemed abandoned and are destroyed by customs. If you refuse a package you will not receive the goods and no refund will be made by us. If you wish to return the goods, you must receive the package and then start the return process by contacting us at info@saltyreefmarineproducts.com.